Conversations

Client messages across in-app and WhatsApp
5
Waiting
3m
Avg. response
28
Resolved today
4.8
CSAT this week
AO
Adaeze O.2m
Is my driver on the way?
TB
Tunde B. · WhatsApp8m
Can I reschedule the inspection?
FE
Funke E.20m
Thank you, received the photos.
CN
Chidi N. · WhatsApp1h
How many credits do I have left?
AO
Adaeze Okafor
Diaspora Executive · 8 credits · #TNC-00041 active
Hi, is my driver on the way for the airport pickup?
13:33
Hello Adaeze. Yes — Emmanuel is dispatched and 10 minutes from arrivals. He'll hold a sign with your name.
13:34
Wonderful, thank you.
13:35
OpenEscalatedResolved
TicketClientSubjectPriorityStatus
#T-1042Tunde B.Reschedule inspectionMediumOpen
#T-1041Chidi N.Credit balance queryLowOpen
#T-1039Funke E.Driver was lateHighEscalated
AO
Adaeze Okafor
adaeze@example.com · +44 7700 900123 · London, UK
Diaspora Executive
Credits
8 of 12
Member since
Sep 2025
Lifetime orders
36
Recent orders
Airport Pickup — MMIA
#TNC-00041 · Jun 1
Dispatched
Parent Welfare Check
#TNC-00040 · May 30
Confirmed
OrderClientServiceGigsterStatusUpdate
#TNC-00041Adaeze O.Airport PickupEmmanuel O.Dispatched
#TNC-00043Chidi N.Welfare CheckUnassignedConfirmed
#TNC-00042Tunde B.Property VideoGrace A.In progress
Support and Operations can move an order to any status. A Gigster can update progress but cannot mark an order Completed — that requires uploaded photo proof and Operations approval.

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